Customer Information – April – May 2021
Opening Times
Monday to Friday 12.00 to 11.00
Saturday 11.00 to 11.00
Sunday 12.00 to 8.00
From April 12th
- We have two outdoor garden marquees (heated) offering covered, outdoor dining for up to 6 people from different households; a maximum of two households can meet to form a group of any size. We have additional heated outdoor covered seating in our Bullring area, seating tables of up to 6.
From May 17th
- Our Pub Restaurant will hopefully reopen and can seat customers indoors; parties can be made up of a maximum of six people or two households of any size. You do not need to wear a mask when seated at your table. Our staff will wear a mask at all times.
Outdoor App
- From April 12th, we are introducing the Beepaid APP for customers to order their drinks directly from the bar.
Booking Deposits
Please be aware that for now we have to operate a NO SMOKING policy on all parts of our premises.
Opening Times
Bar (Booking required, only available with food)
| Monday – Saturday | 12.00pm – 11.00pm (Last orders 10:30pm) |
| Sunday | 12.00pm – 7.00pm |
Lunch
| Monday – Saturday | Served from 12.00pm – 2.00pm |
Sunday Lunch
| Sunday | Served from 12.00pm – 3.30pm |
Dinner
| Monday – Saturday | Served from 5.30pm – 8.30pm |
Social Distancing
We are limiting the numbers of guests we have in the building at any one time and operating a one-way in and out system – there will be signage for this throughout. Fortunately, we now have two dining areas that can safely separate parties into different parts of the pub.
Dining
In-house dining for tables of up to 6 people can be pre-booked through the app on our website. If you would like to book a larger table, pre-ordering is required. Please call us on 01666 826535 and we can help.
Whilst we still strongly advise pre-booking as this guarantees a table, we will try to accommodate last minute requests whenever possible. In order to facilitate distancing we will spread dinner and lunch service across several booking times.
While you’re with us
On arrival
We would ask that you arrive at the agreed booking time as you will have to be shown to your seat while observing social distancing guidance. Please only enter by the main pub doorway and please ensure you are wearing a mask.
You will need to register as a visitor, please complete this quick online form when you arrive.
Cleaning
We pride ourselves on a very clean building, but extra measures are being taken in all public areas with particular attention to areas that are in regular contact with guests’ hands (door handles etc).
Toilets
We are limited for the time being to one ladies toilet upstairs and one accessible toilet downstairs. These will be cleaned at regular intervals and all handles, taps, etc. sanitised, however please check with your server that the toilet is free before you go as we don’t want you to wait in a queue.
Coronavirus symptoms
The safety of our staff and guests is paramount. All staff will be temperature checked before shift and anyone with symptoms (or if someone in their household has symptoms) will self-isolate in line with Public Health England guidelines. We would ask any guests showing symptoms to delay their visit and rearrange their booking with us.
Disinfection Stations
Stations will be provided throughout for guests and members of staff.
Staff PPE
Staff will be issued with the correct protective clothing where necessary. We will however try to make sure that the atmosphere and environment in the pub is not negatively impacted by this.
Card Payments Only
No cash please for the time being. Please where possible use the App to pay for your food and drink. Card machines will be disinfected after each use.
Cancellation
We have reduced our cancellation period to 48 hours prior to your booking – please CALL US on 01666 826535. Should you have to cancel within this time we will move your booking to a future time when available.
We very much look forward to your visit and thank you again for your patience and understanding.
Scott & Rachel Ferguson